7 Technician Interview Questions and Answers, slot technician interview questions.

Slot technician interview questions

• A structured yet adaptable troubleshooting process
• Understanding of when to escalate the problem to a higher-level tier
• Commitment to taking ownership of incidents

example answer: "first, I get as much information as possible from users experiencing the issue and identify the problem.

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Next, I establish a theory for what probably caused the problem and then test it. If the theory is correct, I'll implement the common solution. If not, I either escalate the problem or establish a new theory for the problem. From there, we create a plan of action to fix the problem, implement the solution, test it and add preventive measures so it doesn't happen again. Lastly, I document the issue, actions taken and outcomes.

• Opinion on the pros and cons of being a technician
• Understanding what role the applicant can serve
• Learning about goals and interests

example answer: "I love being a technician because helping companies run efficient systems literally makes everyday life better for users. The thing I don't like is when system upgrades and maintenance interrupt work and activities of others. As a technician, you try to avoid this, but sometimes you end up disrupting others."

7 technician interview questions and answers

What skills and knowledge do you possess that you feel make you a good technician?

The answer to this question enables you to learn what the applicant thinks a good technician should be like. It also tells you what skills and knowledge the applicant values most. What to look for in an answer:

• Understanding of technician skills and requirements


• Technical and soft skills applicable to the position


• Experience as a technician

example answer: "I have a bachelor's degree in computer science, which helped form a good educational foundation for me to enter the field. My math skills and ability to understand complex machinery and systems make me a natural technician. I have a great eye for detail, which is beneficial when performing diagnostic testing and keeping records. Additionally, I communicate well with both customers and colleagues to ensure issues are resolved in a timely manner and the team works at the most effective level."

Why is it important to stay updated on the most recent technology trends and developments?

Technicians work in a sector that is constantly evolving. What was new one day is old the next. To have sustained success as a technician, continuous learning and an active interest in new innovations is necessary. What to look for in an answer:

• Interest in technology and being a technician


• Opinion on new technology trends


• Ability to learn and stay motivated

example answer: "as a technician, I believe it's crucial to learn about new innovations and research in the technology sector. It's our duty to troubleshoot and solve problems, and we do that best when we're engaged with the technology and learning how to better utilize it. So, I do spend a lot of time learning about new tech trends by reading blogs and conversing with coworkers. I'm also doing a lot of studying, especially on tech developments that can impact my position, like chatbots."

As an IT support professional, you know it's vital that you troubleshoot problems quickly. What's your troubleshooting process?

The best technicians have a flexible, step-by-step approach to solving network issues. They don't go with hit-or-miss guesses. Look for answers that demonstrate the applicant has a thorough method of resolving issues. What to look for in an answer:

• A structured yet adaptable troubleshooting process


• Understanding of when to escalate the problem to a higher-level tier


• Commitment to taking ownership of incidents

example answer: "first, I get as much information as possible from users experiencing the issue and identify the problem. Next, I establish a theory for what probably caused the problem and then test it. If the theory is correct, I'll implement the common solution. If not, I either escalate the problem or establish a new theory for the problem. From there, we create a plan of action to fix the problem, implement the solution, test it and add preventive measures so it doesn't happen again. Lastly, I document the issue, actions taken and outcomes.

Describe a time when you used your technical skills in a practical way to solve a problem?

This question gives an idea about how the interviewee actually puts skills into action. Look for detailed responses that display an ability to take what's been learned and use it the real world. What to look for in an answer:

• Ability to apply technical skills and knowledge


• Understanding of the troubleshooting process


• Communication skills

example answer: "I used to work in technical support for a computer company. A customer called complaining about the system crashing and a blue screen appearing. From studying malware and security threats, I recognized the customer's PC could have a virus. To test my theory, I had the customer enter safe mode on the computer, delete temporary files and run a complete system scan with a reputable antivirus product. We then identified the malware and removed the corrupt files. Everything ran well after that, but I informed the client to call again if the problem persisted."

If you could change anything about a technician's job, what would it be and why?

Applicants certainly have things they wish they could change when it comes to being a technician. This allows you to see how the technician can help your company the most, as you won't want to have them doing tasks they don't like. Also, an honest response provides insight into the candidate's personality and how they'll fit with the team. What to look for in an answer:

• Opinion on the pros and cons of being a technician


• Understanding what role the applicant can serve


• Learning about goals and interests

example answer: "I love being a technician because helping companies run efficient systems literally makes everyday life better for users. The thing I don't like is when system upgrades and maintenance interrupt work and activities of others. As a technician, you try to avoid this, but sometimes you end up disrupting others."

There are a lot of resources out there. Which tools do you find most useful as a technician?

For technicians, having trustworthy resources to look up information and advanced tools to troubleshoot problems makes them much more effective. This question enables you to see just how an interviewee utilizes resources and tools to perform better at the job. What to look for in an answer:

• Deep knowledge of resources and tools available to technicians


• Research and problem-solving skills


• Enthusiasm for the industry

example answer: "there are lots of resources out there, and some are certainly better than others. I personally find microsoft technet to be most useful. It's an online resource for IT professionals that's full of information. The web service offers training and there is a large library and wiki. I particularly like using the forums when I encounter real tough issues. Other professionals are willing to teach you how to solve the problem, or at the very least, direct you to a site or place where you can resolve the issue."

Being a technician can get quite demanding. How do you handle a high volume of work?

This question helps you understand the interviewee's ability to manage time, prioritize problems and stay calm in stressful situations. The answer should also offer insight into the candidate's personality. What to look for in an answer:

• Organizational and prioritization skills


• Ability to work under pressure


• Troubleshooting efficiency

example answer: "when workload is heavy, I make sure to stay level-headed because getting nervous or worrying only decreases my efficiency. I prioritize problems from most important to least important based on the level of impact an issue has for the company. For each issue, I focus on problem isolation and quick implementation of solutions and testing. I multi-task whenever possible while still being sure to not let affect work quality. If things must wait until tomorrow, I communicate that to colleagues and customers to ensure expectations are managed appropriately."

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Most common technical interview questions

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Are you interviewing for an IT job? If so, you should prepare to answer technical interview questions designed to determine whether you possess the hard skills required to do the job well.

During the job interview, you will need to share examples of your skills as they apply to the job for which you're interviewing. Taking the time to match your qualifications to the job description will make it easier to respond.

Review this list of the top technical interview questions that are most often asked by tech employers and recruiters. Depending on the job you're interviewing for, you will be asked about the skills, experience, certifications, competencies, language, processes, systems, and tools you have that are a match for the job requirements.

As you structure answers to the most commonly asked questions, jot down anecdotes and specific examples from your previous work experiences so that you have plenty to elaborate upon.

In addition to practicing your responses to these questions, you should also be ready to take advanced skills tests to prove your level of aptitude in software programs, coding / programming, and / or web development (as applicable to the job).

Top 50 technical interview questions

When interviewing in the tech industry, expect to be asked questions about your training and certifications, as well as behavioral questions, situational questions, questions about your knowledge of tech tools and design, and questions about your work habits and processes.

Interview questions about your education

What they want to know: although many tech professionals are self-trained, some have completed at least some secondary education at technical colleges or universities. Be sure to mention all technical certifications you have earned.

How to respond: emphasize your academic achievements as you describe the relevant coursework you completed during your training. Did you earn scholarships? Conduct a well-received capstone project? Perform an internship with a tech company? Describe key projects in detail, including mention of the technologies you mastered in order to complete them.

1. What are your technical certifications?

2. How did your education prepare you for this job?

3. What do you do to maintain your technical certifications?

4. How would you rate your key competencies for this job?

5. What are your IT strengths and weaknesses?

Behavioral interview questions

What they want to know: behavioral interview questions are designed to find out how you have performed in typical workplace situations. As you develop your answers, it’s important to provide a specific example of how you have addressed an issue in the past.

How to respond: use the STAR interview response technique to describe a past situation, the technical task required, the action you took, and the result of your action.

6. Tell me about the most recent project you worked on. What were your responsibilities?

7. Describe a time you were able to improve upon the design that was originally suggested.

8. Tell me about the project you are most proud of, and what your contribution was.

9. Describe your production deployment process.

10. Give an example of where you have applied your technical knowledge in a practical way.

11. How did you manage source code?

12. What did you do to ensure quality in your deliverables?

13. When is the last time you downloaded a utility from the internet to make your work more productive, and what was it?

Situational interview questions

What they want to know: situational interviews evaluate your problem-solving skills by asking how you would respond to and resolve a hypothetical situation in the workplace. Employers want to know if you’ve anticipated the challenges you’ll face at their company, and whether you’ll be able to deal with them when they occur.

How to respond: as with behavioral interview questions, you can use the STAR technique to explain how you’ve successfully handled a similar situation in the past. Provide concrete examples, and remember to describe the tech skills relevant to the position that would enable you to reach your solution to the problem.

14. From the description of this position, what do you think you will be doing on a day-to-day basis?

15. What challenges do you think you might expect in this job if you were hired?

16. What would you do to ensure consistency across the unit, quality, and production environments?

17. You have been asked to research a new business tool. You have come across two solutions. One is an on-premises solution, the other is cloud-based. Assuming they are functionally equivalent, would you recommend one over the other, and why?

18. What would you do to ensure you provided accurate project estimates?

19. You have learned that a business unit is managing a major component of the business using excel spreadsheets and access databases. What risks does this present, and what would you recommend be done to mitigate those risks?

Questions about tech tools, systems, and security

What they want to know: most tech employers make it quite clear in their job listings which technologies you must be conversant with in order to be a viable candidate for employment. If you know ahead of time that they are looking for a technical competency you lack, your best strategy is to sign up for a training program so that you can honestly claim to be currently honing your command of the tech.

How to respond: be prepared to delve deeply into the “nuts and bolts” of systems development, programming, and / or security in your answers. You can also emphasize your ability to learn new systems quickly, providing examples of when you have done so in the past.

20. What development tools have you used?

21. What languages have you programmed in?

22. What source control tools have you used?

23. Describe the elements of an in-tier architecture and their appropriate use.

24. Compare and contrast REST and SOAP web services.

25. Define authentication and authorization and the tools that are used to support them in enterprise deployments.

26. Have you used visual studio?

28. What is a SAN, and how is it used?

29. What is clustering, and describe its use?

30. What is the role of the DMZ in network architecture?

31. What is a cross-site scripting attack, and how do you defend against it?

32. In network security, what is a honeypot, and why is it used?

Interview questions about database design

What they want to know: again, employers are interested in how much “hands-on” experience you have in computer design. Expect to be tested on your technical knowledge, just like you would be in a college exam.

How to respond: hopefully you will know the correct answers to questions like these – so answer with confidence. If, however, you are asked a question you aren’t sure about, admit this and explain how you would go about finding the right answer.

33. Tell me about some of the databases you have designed.

34. How do you enforce relational integrity in database design?

35. When is it appropriate to de-normalize database design?

36. What is the difference between OLAP and OLTP? When is each used?

37. What automated-build tools or processes have you used?

38. What is the role of continuous integration systems in the automated-build process?

39. Describe the difference between optimistic and pessimistic locking.

40. In databases, what is the difference between a delete statement and a truncate statement?

41. What are transaction logs, and how are they used?

42. What are the most important database performance metrics, and how do you monitor them?

43. What is the role of SNMP?

Questions about your work habits and processes

What they want to know: IT specialists may be called upon to work both independently and as team contributors, so employers are interested in your teamwork and communications skills. They also want a sense of whether the processes you’ve used in the past align with those of their own teams.

How to respond: even as you express your opinion in your answers, try to also demonstrate your flexibility and your willingness to adapt to new processes. Research the company before your interview so that you’ll have a good idea of how they operate—ideally, your answers should reflect their own methods.

44. How important is it to work directly with your business users?

45. What elements are necessary for a successful team and why?

46. What percentage of your time do you spend unit testing?

47. What do you expect in the solution documents you are provided?

48. How much reuse do you get out of the code that you develop, and how?

49. Which do you prefer; service-oriented or batch-oriented solutions?

50. What technical websites do you follow?

More tech interview questions

How to prepare for your interview

Learn as much as you can about the company and the department to which you are applying before you walk into the interview. Candidates who are able to confidently answer questions about the company are far more likely to proceed to a second interview than those who’ve failed to do their homework.

Prepare answers to standard interview questions as well as for technical ones. Employers will be interested in how you’ve conquered challenges in the past, whether you’ll fit into their corporate culture. They’ll also want a sense of your short- and long-term career plans in order to determine if you’re likely to remain with their company.

Anticipate some curveball questions. A few hiring managers will ask challenging questions to interviewees to ascertain whether they can think on their feet under pressure. You may also be asked a few questions with no right or wrong answers – here, your attitude and tone of voice will be as important as your answer.

Develop a few questions to ask your interviewer(s). Most interviews end with the hiring manager asking if you have questions for him or her. Arrive with a few questions prepared ahead of time – this will demonstrate your interest in and enthusiasm for their operations.

A few suggestions: ask about current projects in their pipeline, challenges facing their IT team, their development process, and / or their plans for future research and development.

Prepare to make a good impression. In order to impress your interviewer, you need to arrive to the interview ahead of time, well-groomed and dressed in professional interview attire. It's also important to maintain eye contact, listen to the interviewer without interruption, and be aware of your body language.

Don’t rush your answers. When technical questions arise during the interview, it’s fine to ask for clarification and to “think aloud” as you work through possible solutions for hypothetical problems. This will provide the interviewer a glimpse into your thought processes, and will also show your ability to communicate effectively and engage in a productive dialogue.

So, let's see, what we have: whether you are preparing to interview a candidate or applying for a job, review our list of top technician interview questions and answers. At slot technician interview questions